Josephine has a story that might be all too familiar to women who have had a “bad brow” experience. With two poorly executed permanent eyebrow treatments under her belt, Josephine was looking for a way to correct her poorly designed eyebrows and get the look she desired. Although she was hesitant at proceeding with a third stab at a permanent eyebrow treatment, she still felt it would be the answer to her eyebrow conundrum if done properly.

However, Josephine trusted her as she had been using her services for a few years, and she seemed to do a good job. But, unfortunately, she did not realise that the technician had no experience with that specific technique. The technician shaved her eyebrows and applied the pigment, but it was not until much later that Josephine realised it was not a good look for her. In the second instance, Josephine unwittingly was the technicians’ first client, so we can all guess how that went. Although Josephine said it was an improvement, it still was not the shape she hoped for.

Josephine had her eyebrows done on two past occasions and was not entirely happy with the shape. Moreover, it was the technician who did her facials and plucked her eyebrows that was the first to offer the services. So, when she asked if Josephine would be interested in a permanent eyebrow treatment, it surprised her as she had never seen her advertise the service.

Josephine chose to get the tattoo removed because she had in-depth discussions with Tanya to understand how she could finally achieve her desired shape. Tanya advised her how many sessions she would need to remove the tattoos and provided the new shape.

Tanya took the time to explain how the old work would be removed, how long it would take, and what Josephine could expect from the new colours and shape. Tanya also offered suggestions on what would suit her face and a colour that would be right for her. Tanya’s sister Anne performed the removal in four or five sessions and provided a clean slate so Tanya could perform the final eyebrow work.